To help us determine the cause, please write an email to ithelp@glendon.yorku.ca including the following:

• This QR code will help you find the computer's service tag:
• Or by following this link: https://ithelp.glendon.yorku.ca/faq/index.php?action=artikel&cat=8&id=43&artlang=en) and model number, if possible.
• The room number and location of the computer, if it is a stationary machine.
• The owner of the computer, if it is a portable machine.
• Any relevant error codes, beeps, or flashing LED displays/power button patterns.